ADVANCED TECHNICAL SUPPORT

The solution to all your technical problems.

the new era of diagnostics support

REPAIR FOR YOURSELF, BUT NEVER BY YOURSELF

Jaltest Advanced Technical Support – the solution to all your technical problems. With just a phone call, you’ll have access to a team of experts ready to help you with any issues related to your diagnostic software or repair procedures. Say goodbye to the frustration of trying to solve technical problems on your own. Our support team will provide you with the most up-to-date information from Jaltest’s extensive technical library and guide you every step of the way.

Whether you need help with your diagnostic tool or require assistance with advanced repair procedures, Jaltest Advanced Technical Support has got you covered.

Plans & Pricing

Jaltest Advanced Technical Support Level I

$300 / Year

Connection issues resolution
Bi-directional actions walkthrough and support
Retrieval and interpretation of technical and repair data

Buy ATS Level I

Jaltest Advanced Technical Support Level II

$995 / Year

Includes all “Level I” features
Access a data encyclopedia beyond any unified source available
Performance of advanced actions typically limited to the general public
Have a trained pro help you with complex mechanical issues

Buy ATS Level II

Need a Monthly plan?

Because we understand our clients’ needs, we also offer a monthly plan for our advanced technical support.

ATS LEVEL 1 ATS LEVEL 2

Level 1 – Key Features

Connection issues resolution

Everything starts here, we will help you with any connection issue, this includes software and vehicles.

Bi-directional actions walkthrough and support

Our team will help you run different actions, and support you through the process until you have the action clear.

Retrieval and interpretation of technical and repair data

Our team of experts will help you understand the data, reports, and technical information you received from the software.

Level 2 – Key Features

Access a data encyclopedia beyond any unified source available

Because we collect different types of information, we can provide quick responses to problems you may encounter with your vehicle that are not easily accessible.

Performance of advanced actions only accessible from Jaltest Central Services

You will have access to unreleased software developments that may be part of future updates.

In order to perform functions such as Cummins calibrations revisions, being a ATS Level II subscriber is required. A pay-per-use ticket system will be in place starting January 2024. During 2023, ATS Level II subscribers will have access to three tickets at no charge.

Have a trained pro help you with complex mechanical issues

Our trained diesel technicians will assist you with any complex mechanical issue you can face when using our software or performing different actions on your vehicles.